Improving coordination and communication in disaster relief operations via Stakeholder survey analysis

2023-2024 Spring
Faculty Department of Project Supervisor: 
School of Management
Number of Students: 

In times of catastrophe, such as natural disasters or humanitarian crises, effective communication and coordination of aid resources can be a critical challenge. The confusion surrounding the demand and supply of aid, coupled with varying preferences for the donation of aid in cash or in kind among the public, can lead to inefficiencies and delays in providing crucial assistance. The lessons learned from the unfortunate earthquake in Southeast Turkey and North of Syria in February 2023 highlighted the need for a comprehensive approach to address this issue.
This project is a sub-component of a larger umbrella project that seeks to comprehensively investigate the challenges of aid coordination and distribution during a disaster, focusing on Turkey’s February 6th Earthquake as the case study. The umbrella project aims to shed light on the communication and coordination between the major stakeholders in a disaster, i.e., the victims or beneficiaries, individual and corporate donors, volunteers, Humanitarian NGOs and the local and national government agencies. The expected outcome of the umbrella project is to provide training and instruction materials to the stakeholders to improve the coordination and communication in the provision and distribution of humanitarian aid. 
In this sub-project we aim to collect and analyze the voice of all the stakeholders in  disaster relief operations, using questionnaires, surveys, and interviews. We focus on beneficiaries, individual and corporate donors, volunteers and NOGs, and governmental aid agencies and collect information using targeted survey questions or interviews to collect the voice of each stakeholder group. Then we statistically analyze the results and draw conclusions. 

Related Areas of Project: 
Computer Science and Engineering
Industrial Engineering